Privacy Policy

1. Introduction

Trancheoir ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy applies to all visitors, users, and others who access our website and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms described here, please do not use the Service.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and other details you provide when registering or contacting us.
• Financial and usage data: information you input to use our planning and risk-management tools, such as goals, preferences, and portfolio parameters you choose to share.
• Technical data: IP address, browser type, device identifiers, and pages visited, collected automatically through cookies and similar technologies.
• Communications: records of correspondence when you contact our support or sales channels.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service, including personalized planning features.
• Communicate with you about updates, support requests, and account-related matters.
• Improve and secure our website, products, and user experience.
• Comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interest in operating and improving the Service.

5. Sharing of Information

We do not sell personal information. We may share data with:

• Service providers: third parties who support hosting, analytics, payment processing, or customer support, under appropriate confidentiality obligations.
• Legal and compliance: authorities or advisors when required by law, regulation, or legal process.
• Business transfers: a successor entity in the event of a merger, acquisition, or sale of assets, subject to continued protection of your information.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember preferences, and analyze usage patterns. You can control cookie settings through your browser; disabling certain cookies may affect functionality of the Service.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability and to withdraw consent where applicable. To exercise these rights, please contact us using the details provided on our website.

10. International Data Transfers

If we transfer personal information across borders, we take steps intended to ensure an adequate level of protection consistent with applicable data protection law.

11. Children's Privacy

The Service is not directed to children, and we do not knowingly collect personal information from individuals under the age required by applicable law without appropriate parental or guardian consent.

12. Third-Party Links

Our Service may contain links to third-party websites or services. This Policy does not apply to those third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the channels listed on our website.

This document is a general template provided for informational purposes and does not constitute legal advice. Trancheoir recommends consulting a qualified legal professional to ensure this Policy meets the requirements applicable to your business and jurisdiction.